Billing & Insurance
Ozarks Medical Center is committed to providing excellent health care in
a manner that is affordable to all of our patients. It is our goal to
work with you and your insurance, Medicare or Medicaid provider to obtain
payment for services. Therefore, it is very important that you provide
insurance, Medicare or Medicaid information when you first come to the
hospital for services.
If you have commercial insurance, OMC will file your bill with your insurance
company. Some insurance companies must give approval prior to receiving
services. You or your physician's office may need to obtain that approval.
If you need help acquiring approval from your insurance provider, OMC
will work with you, your physician and your insurance company.
Patients who have commercial insurance are responsible for payment of deductibles
and co-insurance not paid by insurance.
OMC is a Medicare provider and will file your bill to Medicare. Unless
you have another insurance or Medicaid, you will be responsible for your
deductible and co-insurance. If you have insurance or Medicaid that pays
after Medicare, OMC will file your bill once Medicare payment has been received.
OMC is part of the Medicaid programs in Missouri and Arkansas. We will
file your bill to the appropriate Medicaid program. You will be responsible
for any co-pay assessed by Medicaid.
You will be responsible for any services not covered by insurance, Medicare
If you have questions concerning the billing process, your biller can be
contacted in OMC Patient Accounts located on Eighth Street across from
the hospital or by calling extension 6701.
To ensure that quality medical care is available to all of our patients,
OMC has a charity care program to assist the uninsured or underinsured.
You may receive assistance up to 100 percent based on your income and assets.
OMC Financial Counselors are available Monday through Friday from 8 a.m.
to 5 p.m. to answer questions concerning billing, payment options or charity
care. Financial counselors are located in the main hospital, the Shaw
Medical Building and the Patient Accounts Department. They may be contacted
by calling 417-257-6709 or 417-257-6701.
You may receive medical bills in addition to your hospital bill. For example,
you may receive a bill from your doctor. If you have radiology services,
you will receive a bill for reading the test. If you have skin or tissue
removed during a procedure, you will receive a bill from the pathologist
who read the results. If you have questions about these bills, please
call the number printed on the statement you received from them.
Health Insurance Plans
Patients should always check with their insurance company to confirm the
service is covered and the provider performing the service is in network.
Patients are responsible for out of network charges incurred.