H.O.M.E.Heart of the Ozarks Medical Equipment
1703 Eighth Street
West Plains, MO.
The H.O.M.E. office is open six days a week.
H.O.M.E. is a Joint Commission Accredited provider offering a wide range
of medical equipment and supplies. H.O.M.E. specializes in oxygen therapy
and clinical respiratory services and offers an on-site equipment repair
service. The staff of H.O.M.E. is committed to patient loyalty. Since
the company began in 1984, H.O.M.E. has been striving to meet the medical
needs of the community and surrounding area.
Call H.O.M.E. at 417-256-0900 for more information about how we can meet
your specific medical equipment needs.
H.O.M.E. maintains an extensive inventory of medical supplies and equipment,
as well as oxygen and respiratory equipment, that is available for immediate
delivery. Readily available items include concentrators, portable oxygen
systems, liquid oxygen systems, nebulizers, hospital beds, manual and
electric wheelchairs, suction units, aids to daily living items, CPAP
and BiPAP machines. All of H.O.M.E.’s medical equipment is meticulously
cleaned, disinfected and thoroughly inspected in our state-of-the-art
facility before delivery to the patient.
- offers 24-hour-per-day emergency service.
- provides free delivery and equipment setup
- customer service representatives follow-up with clients after placement
in order to ensure quality and customer satisfaction.
- covers a 10-county area on scheduled routes. However, H.O.M.E. representatives
are available to any part of the service area on a daily basis.
- H.O.M.E. has an onsite repair service where equipment is serviced by H.O.M.E.’s
own certified technicians. Should you have privately-owned equipment,
H.O.M.E. carries a wide range of replacement parts and is able to repair
most all medical equipment.
For your convenience and safety, all deliveries are pre-arranged with a
phone call from one of H.O.M.E.’s customer service staff. All deliveries
arrive in one of the company’s vans, which are easily recognized
with the H.O.M.E. logo. All of H.O.M.E.’s drivers introduce themselves
upon arriving at your home and can be easily identified by their white
shirts with the H.O.M.E. logo and identification badge.
H.O.M.E. provides oxygen therapy and clinical respiratory services. H.O.M.E.'s
staff includes full-time certified respiratory therapists. The majority
of oxygen patients are seen on a route schedule and therapists evaluate
the patient and provide documentation of condition to the patient’s
physician. Therapists also evaluate the equipment while in the home to
confirm that it is compliance with the physician’s orders, manufacturer’s
standards and H.O.M.E.’s high standard of quality output.
Representatives meet each morning in order to bring a team effort to meeting
our responsibilities to you in the most professional way possible. This
attention to detail, long with a whole array of additional services is
provided at no additional charge with the rental of equipment.
The billing department is responsible for processing all billing claims
to Medicare, Medicaid and any third party insurances. Proper procedures
must be followed in order for insurances to receive a “clean”
claim. Verifying that all questions and criteria are available from the
physician is vital to ensure required documentation is on file. All of
H.O.M.E’s staff regularly attends education seminars to keep abreast
of the many health care changes, reimbursements, regulations and guidelines.