The Right Care, Right Here

Top-quality compassionate medical care, close to home.

H.O.M.E.​Heart of the Ozarks Medical Equipment

Location

H.O.M.E.
1703 Eighth Street
West Plains, MO.
Phone: 417-256-0900.

The H.O.M.E. office is open six days a week.

H.O.M.E. is a Joint Commission Accredited provider offering a wide range of medical equipment and supplies. H.O.M.E. specializes in oxygen therapy and clinical respiratory services and offers an on-site equipment repair service. The staff of H.O.M.E. is committed to patient loyalty. Since the company began in 1984, H.O.M.E. has been striving to meet the medical needs of the community and surrounding area.

Call H.O.M.E. at 417-256-0900 for more information about how we can meet your specific medical equipment needs.

Our Products

H.O.M.E. maintains an extensive inventory of medical supplies and equipment, as well as oxygen and respiratory equipmen, that is available for immediate delivery. Readily available items include concentrators, portable oxygen systems, liquid oxygen systems, nebulizers, hospital beds, manual and electric wheelchairs, suction units, aids to daily living items, CPAP and BiPAP machines. All of H.O.M.E.’s medical equipment is meticulously cleaned, disinfected and thoroughly inspected in our state-of-the-art facility before delivery to the patient.

Our Services

  • offers 24-hour-per-day emergency service.
  • provides free delivery and equipment setup
  • customer service representatives follow-up with clients after placement in order to ensure quality and customer satisfaction.
  • covers a 10-county area on scheduled routes. However, H.O.M.E. representatives are available to any part of the service area on a daily basis.
  • H.O.M.E. has an onsite repair service where equipment is serviced by H.O.M.E.’s own certified technicians. Should you have privately-owned equipment, H.O.M.E. carries a wide range of replacement parts and is able to repair most all medical equipment.

For your convenience and safety, all deliveries are pre-arranged with a phone call from one of H.O.M.E.’s customer service staff. All deliveries arrive in one of the company’s vans, which are easily recognized with the H.O.M.E. logo. All of H.O.M.E.’s drivers introduce themselves upon arriving at your home and can be easily identified by their white shirts with the H.O.M.E. logo and identification badge.

Oxygen Therapy


H.O.M.E. provides oxygen therapy and clinical respiratory services. H.O.M.E.'s staff includes full-time certified respiratory therapists. The majority of oxygen patients are seen on a route schedule and therapists evaluate the patient and provide documentation of condition to the patient’s physician. Therapists also evaluate the equipment while in the home to confirm that it is compliance with the physician’s orders, manufacturer’s standards and H.O.M.E.’s high standard of quality output.

Customer Service

Representatives meet each morning in order to bring a team effort to meeting our responsibilities to you in the most professional way possible. This attention to detail, long with a whole array of additional services is provided at no additional charge with the rental of equipment.

Billing

The billing department is responsible for processing all billing claims to Medicare, Medicaid and any third party insurances. Proper procedures must be followed in order for insurances to receive a “clean” claim. Verifying that all questions and criteria are available from the physician is vital to ensure required documentation is on file. All of H.O.M.E’s staff regularly attends education seminars to keep abreast of the many health care changes, reimbursements, regulations and guidelines.