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OMC Forms Patient Focus Team

OMC Forms Patient Focus Team

Ozarks Medical Center (OMC) is inviting patients and family members of patients to join a new Patient Focus Team. The goal of the team is to help OMC better understand the challenges faced by patients and families when receiving health care services. The Patient Focus Team will meet four to six times in 2017 to discuss OMC services for the patient and family. There is no cost to join.

“At Ozarks Medical Center, our mission is to provide exceptional compassionate care to all we serve,” stated Kurt Abbey, Chief Nursing Officer. “In order to understand what it is like to be in the patient’s shoes, we are asking current and former patients to come forward and share their experience with us: what is working well, and what is not working so well.”

Serving on the Patient Focus Team is voluntary and guidelines to join the team include:

  • Having been a patient at OMC or any of its clinics in 2016-17 (or have a family member that is/was a patient in 2016-17)
  • No one in the household works at OMC
  • Willingness to help improve OMC by speaking honestly about what you like and don’t like
  • Agreeing to attend the Patient Focus Team meetings (Meetings will be held at noon at OMC and lunch will be provided)
  • Respecting privacy about Patient Focus Team discussions

“If you agree to join the 2017 Patient Focus Team, you will be playing a very important role in improving OMC for now and for the years to come,” added Abbey. “Your help and participation will make a difference for future patients and families.”

Applications for the Patient Focus Team are available from the Public Relations department in the OMC Parkway Center, online at /documents/application.pdf or by call the OMC Public Relations Department at 417-257-6703.

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