Ozarks Medical Center Turns to Smartphones to Modernize Care Team Communication
WEST PLAINS, Mo – Ozarks Medical Center (OMC) continues to grow from
the inside out with the upgraded electronic health records to the construction
of new buildings and a growing OMC Medical Group. OMC is not only expanding
the footprint, as part of the expansion but also elevating its coordination
of care by upgrading its information technology systems. One of the most
recent upgrades is the introduction of an integrated communication system
between caregivers with the launch of the Voalte Platform.
With Voalte, caregivers can text or call other members of the care team,
as well as Physicians. These communications are secure and HIPAA compliant.
Previous methods may have included calling the central phone bank on a
busy nurses station and trying to track down a particular’s patient’s
nurse or doctor. By opening the app, users can see at-a-glance, room assignments
of patients and their entire care team.
Communication matters, especially at OMC where patient care, safety and
the well-being of patients, is their number one priority. By ensuring
that care teams connect quickly and securely, facilitating real-time connections
and information sharing among caregivers, they help resolve some of healthcare’s
Caregivers using the Voalte Platform have praised it, commenting “it’s
so nice not to have to hunt for coworkers,” and “it’s
increasing patient safety by allowing the right staff to be notified quickly.”
Voalte develops smartphone solutions that simplify caregiver communication.
Voalte is the only company to offer a comprehensive Mobile Communication
Strategy that enables care teams inside and outside the hospital to access
and exchange information securely. Founded in 2008, Voalte is a privately
held company based in Sarasota, Florida. Voalte solutions are now available
to more than 215,000 caregivers throughout the United States. For more
information, visit voalte.com or follow @Voalte on Twitter.
About Ozarks Medical Center
Ozarks Medical Center is a system of care encompassing eight primary care
and 16 specialty clinics, along with complete rehabilitation, behavioral
healthcare, and home care services. While the 114-bed acute care hospital
cares for more than 5,400 admissions, the entire medical system has more
than 364,000 patient visits annually in South Central Missouri and Northern
Arkansas. For more information about OMC, visit
OMC coworker Amanda Woodward, RN, is a caregiver piloting the use of specialized
Voalte smartphones to coordinate patient care, so you get: less noise,
more efficiency, and a better patient experience.