OMC Behavioral Healthcare Offers Help Amid Pandemic
Ozarks Medical Center (OMC) Behavioral Healthcare (BHC) has been selected
by the Missouri Department of Mental Health (DMH) Office of Disaster Services
to implement a COVID Crisis Counseling Program (CCP) in addition to the
mental health services it currently provides to the surrounding counties.
OMC Behavioral Healthcare will utilize its CCP program to provide outreach
services to the community such as; COVID-19 education, methods to protect
against infection, and information on how to cope with related stress
and anxiety. Linkage to resources will include; job search information,
counseling services, medication management services, unemployment services,
and housing support.
The initial program launch will be centered around OMC Behavioral Healthcare’s
recently launched COVID-19 Help & Resource Line. This helpline will
provide free and confidential support, helping callers experiencing increased
anxiety due to the coronavirus emergency. The Helpline is staffed by volunteers
and mental health professionals who are here to help. Call 417-256-1777
to access this service Monday-Friday 8 a.m. to 4 p.m.
OMC Behavioral Health COVID-19 Help & Resource Line Operators from
left to right: Melissa Daily, Resource Coordinator; Wendy Rhoads, Team
Lead; Lorrie Bettis, Resource Coordinato; all of OMC Behavioral Health.
OMC Recommends Being Proactive While the Community Re-Opens: May 4, 2020
As the community prepares for a cautious reopening, Ozarks Medical Center
(OMC) continues proactive practices to keep patients safe at the hospital.
The single-point-entrance into the hospital at the Emergency Department
entrance as well as current visitor restrictions will remain in place
for the near future. Read more:
OMC Implements Cost-Reduction Plan: April 10, 2020
Over the past few weeks, OMC has experienced some challenging times, unprecedented
and prolonged changes to how we live and work. As the regional care system
for southern Missouri, we are particularly in touch with how the COVID-19
pandemic is changing people’s lives and the life of OMC.
Healthcare organizations have a responsibility to the communities we serve.
As an organization, OMC has to prepare for the worst and hope for the
best. Preparing for the worst has consequences; some caused by our actions,
but most caused by the world dealing with a pandemic. To look out and
not see that even our world around southern Missouri is different, would
be to not acknowledge the devastation to small businesses, to families,
to individuals that will miss their final semester in high school, to
lasting impacts on our communities and even on OMC.
The reality of OMC today is vastly different than last month. People are
staying at home as they should. We have completely cancelled all non-time
sensitive procedures and tests to preserve personal protective equipment,
pharmaceuticals and to practice social distancing. As a result, OMC’s
outpatient and inpatient volumes have declined significantly and across
nearly every area.
To address the changes and to insure OMCs continued ability to care for
patients, OMC will implement the following:
OMC will furlough 114 co-workers including clinical, non-clinical and administrative
positions through May 31, 2020.
Executive and Leadership Salaries will be reduced by 20 percent.
In addition to the steps listed above, OMC will announce additional cost
saving measures in the days and weeks to come. We are reviewing every
possible expense to insure our ability to continue to care for your neighbors,
families and friends. With that said, OMC has been in contact with the
United States Department of Agriculture regarding the building expansion project.
Our goal is to preserve the ability of OMC to care for the communities
we serve and to quickly get back to work when this pandemic ends. We hope
and pray for our entire OMC family and wish all of you the very best during
this unprecedented time.
A Comprehensive video update describing the many ways in which OMC is preparing
for the COVID-19 pandemic: April 3, 2020
OMC Activates COVID-19 Hotline and Virtual Visits:
March 27, 2020
Ozarks Medical Center (OMC) is launching a telephone hotline for people
to call when they have questions regarding COVID-19 screenings. The number,
417-505-7120, is open 24 hours a day starting Monday, March 30.
OMC Family Medicine clinics remain open for virtual visits and urgent needs.
Please call your OMC family medicine clinic for easy instructions on how
to set up a virtual visit. For more information visit
OMC Implements additional Visitor Restrictions to continue to Protect Patients
and Staff from the Spread of COVID-19:
March 24, 2020
OMC medical experts stress that the single most important thing we can
all do is to steadfastly continue practicing social distancing.
Ozarks Medical Center (OMC) has again implemented increased levels of visitor
restrictions as of March 25, to continue to help reduce the possibility
of spreading COVID-19 throughout the community. OMC joins many other healthcare
organizations including CoxHealth and Mercy, in proactively deploying
these restrictions as recommended by the CDC and the Missouri Department
An open letter to our communities from OMC President & CEO Tom Keller:
March 20, 2020
OMC Expands Visitor Restrictions to help protect patients and staff from
spread of COVID-19:
March 15, 2020
Ozarks Medical Center (OMC) has implemented a higher level of restrictions
as of March 16, to continue to help reduce the possibility of spreading
COVID-19 throughout the community. OMC joins many other healthcare organizations
in proactively deploying these restrictions as recommended by the CDC
and the Missouri Department of Health.
OMC Responds to the Coronavirus:
March 13, 2020
Howell County Health Department for COVID-19 news and local testing results.
For the latest updates, visit the