Breaking New Ground

In Healthcare. In West Plains.

Ozarks Medical Center (OMC) which has served the greater West Plains area since 1959, has embarked on the most significant expansion of the medical center’s history.

The goals of the expansion are three-fold:

  1. Expand the footprint of the main West Plains campus by 120,000 square feet which includes a new 20,000 square-foot Women’s Center, bringing almost all of OMC’s specialty clinics and ancillary services to a Medical Office Building (MOB) that will join the main hospital to the Shaw Medical Building.

  2. Creating a one stop shop for patients to register and schedule at one location and use OMC’s pharmacy, imaging center, laboratories, expanded cafeteria and retail restaurant, as well as other related services, in one building.

  3. Major update of technology to provide a single patient health care record accessible by all OMC providers and specialties.

These additions will allow OMC to better serve the over 140,000 residents within our service area. Given the services provided by OMC, the distance to other comparable acute hospitals, and the preferences of the rural residents to stay close to home to utilize healthcare services they need, the demand for OMC services is strong.

About the Ozarks Medical Center Expansion

Inspired by You

The expansion is based on providing convenience for patients by placing more services under one roof. The location of the expansion will connect the existing Shaw Medical Building and the current main hospital building housing almost all of OMC’s specialty clinics and ancillary services to one location, creating a centralized space for patients. Specifically, the new construction of more than 120,000 square feet will include the construction of a new medical office building, flexible clinics, procedure suite, centralized imaging facilities, an updated pharmacy and a new food service area. In addition, a new 20,000 square foot Women's Center will house modern labor and delivery rooms, gynecological surgery facilities and educational spaces.

OMC is not only expanding the footprint, but also expanding its coordination of care by upgrading the information technology system to replace multiple electronic health record systems currently used. This upgrade, known as Project 20/20, will provide the platform for all OMC departments, primary care and specialty clinics to see and update a patient’s record across care areas.

These additions will allow the facility to better serve more than 150,000 residents in South Central Missouri and Northern Arkansas, who prefer to stay close to home to utilize quality healthcare services. As confirmed by a federally required Community Health Needs Assessment, OMC continues to grow its facilities, services and the OMC Medical Group to align with the needs of the residents to improve the overall health of those they serve.

The Ozarks Medical Center Foundation is leading a capital campaign to raise funds for the hospital expansion. For more information on how to contribute, contact Carol Silvey, Vice President for Advancement, OMC Foundation, at 417-853-5200.

Ozarks Medical Center Expansion Frequently Asked Questions (FAQs)

  • 1. What is the OMC Expansion?
    The OMC Expansion will add over 120,000 square feet, including the construction of a new medical office building, flexible clinics, procedure suite, centralized imaging facilities, an updated pharmacy, and a new food service area. Also, a new 20,000 square foot Women's Center will house modern labor and delivery rooms, gynecological surgery facilities, and educational spaces.
  • 2. What are the benefits for patients and families?
    The expansion is based on providing convenience for patients by placing more services under one roof. The location of the expansion will connect the existing Shaw Medical Building and the current main hospital building housing almost all of OMC’s specialty clinics and ancillary services to one location, creating a centralized space for patients. These additions will allow the facility to better serve more than 150,000 residents in South Central Missouri and Northern Arkansas, who prefer to stay close to home to utilize quality healthcare services. As confirmed by a federally required Community Health Needs Assessment, OMC continues to grow its facilities, services, and the OMC Medical Group to align with the needs of the residents to improve the overall health of those they serve.
  • 3. When is construction scheduled to start and finish?
    The construction will break ground on June 25, 2019, and is scheduled for completion in Spring 2021.
  • 4. Where will the new construction be located?
    The location of the expansion will connect the existing Shaw Medical Building and the current main hospital building across Kentucky Avenue and adjacent to the Emergency Department on 8th Street.
  • 5. Will the hospital close or reduce services during construction?
    No. All of Ozarks Medical Center’s services and providers will be fully functional.
  • 6. Will parking be affected by construction?
    All current parking lots will continue to be available, except for brief closure of the Shaw building parking lot during an expanded resurfacing to be completed in December 2019.
  • 7. Is there shuttle service available from the hospital parking lots?
    Yes, call 417-293-4731 from your cell phone once you are in the parking lots to request a pickup. Additionally, our shuttle drivers will be patrolling the parking lots to pick up those who do not call.
  • 8. What will happen to the current hospital buildings during construction?
    The current buildings will remain functional, with some occasional detours. Please be understanding as we help you navigate through the facilities.
  • 9. What road construction will take place?
    A small section of Kentucky Avenue in front of the main hospital entrance will be closed because the expansion will be built on the street. Routes are being determined in collaboration with city officials and the Missouri Department of Transportation. We will continue to update our maps as road construction continues with parking availability. Area businesses will continue to have access from Gibson or Kentucky.
  • 10. How can I help or get involved?
    You may help your hospital by becoming a volunteer. Volunteers are a vital part of Ozarks Medical Center as they enhance the high-quality care given to patients and their families. Volunteers serve in a variety of roles throughout the healthcare system, assisting many different departments and gaining a variety of skills. Whatever an individual's interest might be, OMC will work with volunteers to find a schedule and position to suit them. The Ozarks Medical Center Foundation is leading a capital campaign to raise funds for the hospital expansion. For more information on how to contribute, contact Carol Silvey, Vice President for Advancement, OMC Foundation, at 417-853-5200.

Watch Our Real Time Construction Cam

For the most up-to-date progress.

What Our Leaders Say

Read Our Community Commentary

Prev Next
  • For nearly 60 years, Ozarks Medical Center has been providing medical services for residents in south center Missouri, USDA Rural Development is pleased to partner with OMC to finance the hospital's expansion and commends OMC for identifying and addressing this need.
    - Jeff Case, USDA Rural Development State Director
  • Ozarks Medical Center was created by members of the community almost 60 years ago. As West Plains and surrounding communities evolve and grow, OMC must follow suit in order to keep us healthy. OMC is growing from the inside out from the upgraded electronic health records to the construction of new buildings and growing OMC Medical Group. The communities OMC serves has a robust health system in their back yard that we can all be proud to visit and support.
    - Kevin Gleghorn, Former Chairman of the OMC Board of Directors
  • -

Sign up for Expansion Updates

Submit your information or contact us today!