We are growing for our community

100,000 sq. ft. hospital expansion coming soon

Volunteer Opportunities At Ozarks Medical Center

Volunteers are the heart of OMC

Volunteers are a vital part of Ozarks Medical Center as they enhance the high quality care given to patients and their families. In 2018 alone, 146 volunteers contributed 22,425 hours to Ozarks Medical Center, a contribution valued at more than $550,000.

Volunteers serve in a variety of roles throughout the health care system, assisting many different departments and gaining a variety of skills. Whatever an individual interest might be, OMC will work with volunteers to find a schedule and position to suit them.

  • Opportunity to give to your community. By volunteering within the health care system, you provide valuable support for the patients, visits and staff of OMC.
  • Many of our volunteers want to serve because they’ve been a personal recipient of health care services and want to serve others in appreciation for the service they themselves received. .
  • There are many volunteer opportunities. The health care system includes innumerable jobs and levels of complexity. Volunteers may be staffed to the general information desks or to specific departments.
  • If you are in school, volunteer hours speak volumes on college and scholarship applications. By volunteering you can add valuable credentials and experience to your application.
  • Our typical volunteer assignments are in 3 hour blocks.

Clinics, Emergency Department and other waiting room attendants:

Information desks – escort patients and visitors, deliver flowers and mail, do interdepartmental deliveries, transport patients by wheelchair for transfer or discharge, provide informational services, make rounds to patient rooms with book cart

Library workers – computer search, policy revisions, cataloging, project support

Rehab services – assist in patient areas by cleaning tables between patients, escorting patients, equipment management

Information technology – working with staff, record keeping

Clinics and emergency department and other waiting room attendance – serving waiting areas by keeping coffee pots prepared, area picked up, answering questions, escorting families to patients, and helping with stocking shelves

Thrift stores – sorting, tagging, clerking

Gift shop – clerk, stock shelves

*Some assignments may require an interview by the department manager


We provide a meal in the hospital cafeteria for every shift worked; volunteers may purchase over the counter medications from the OMC Employee Pharmacy which offers significant discounts from retail prices. Discounted rates for AirEvac Lifeteam also are available.

Process to Apply

  • Complete the application and informational papers; the minimum age is 14.
  • Have a parent or guardian sign the application if under age 18
  • Return your application to OMC – attention volunteer director
  • Come in for an interview to discuss possible assignment
  • If an assigned area will require an interview in the department, arrangements will be made for the departmental appointment
  • Go to HR for screening – includes criminal record check, drug screening and TB testing
  • When all the screening information is returned and clear, HR will call to arrange an initial orientation – it takes about an hour
  • Orientation to the volunteer department – takes five to 30 minutes
  • Orientation in assigned area – time may vary depending on the area.
  • Keep your commitment for your assigned work shift. Notify the office of conflicts as soon as possible.
  • Thank you for considering volunteering at Ozarks Medical Center.

Volunteer Locations

  • Hospital information desks
  • Emergency Department
  • Urgent Care Clinic
  • Medical library
  • Rehabilitation services
  • Gift Shop
  • West Plains Thrift Store
  • Mountain View Thrift Store
  • Riverways Hospice
  • Chaplain

Purpose . . . .Making a difference . . . .Meaningful work

A Rewarding Experience

In addition to providing a valuable service to OMC, volunteers find what they do rewarding. Here is what a few volunteers said about giving back:

" It still feels good to be able to help somebody. It gives you a great deal of satisfaction to just be able to bring a smile to somebody's face or comfort them when they are discouraged or have lost a loved one. I am grateful there is a place I can work and feel like I am doing something for some one." - OMC 30-year volunteer

"It keeps you active and feeling young. You get exercise too because it gets you up and running." - OMC 7-Year Volunteer

"It is a gratifying place to be. When your shift is over, you just feel good. I would tell others not to put off volunteering. Go ahead and do it because you will be so glad you did. I had thought about volunteering for years but put it off. Those are years I would have been better off for volunteering and (OMC) would have benefited too." - OMC Volunteer