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Ozarks Medical Center Turns to Smartphones to Modernize Care Team Communication

Ozarks Medical Center Turns to Smartphones to Modernize Care Team Communication

WEST PLAINS, Mo – Ozarks Medical Center (OMC) continues to grow from the inside out with the upgraded electronic health records to the construction of new buildings and a growing OMC Medical Group. OMC is not only expanding the footprint, as part of the expansion but also elevating its coordination of care by upgrading its information technology systems. One of the most recent upgrades is the introduction of an integrated communication system between caregivers with the launch of the Voalte Platform.

With Voalte, caregivers can text or call other members of the care team, as well as Physicians. These communications are secure and HIPAA compliant. Previous methods may have included calling the central phone bank on a busy nurses station and trying to track down a particular’s patient’s nurse or doctor. By opening the app, users can see at-a-glance, room assignments of patients and their entire care team.

Communication matters, especially at OMC where patient care, safety and the well-being of patients, is their number one priority. By ensuring that care teams connect quickly and securely, facilitating real-time connections and information sharing among caregivers, they help resolve some of healthcare’s biggest challenges.

Caregivers using the Voalte Platform have praised it, commenting “it’s so nice not to have to hunt for coworkers,” and “it’s increasing patient safety by allowing the right staff to be notified quickly.”

About Volte

Voalte develops smartphone solutions that simplify caregiver communication. Voalte is the only company to offer a comprehensive Mobile Communication Strategy that enables care teams inside and outside the hospital to access and exchange information securely. Founded in 2008, Voalte is a privately held company based in Sarasota, Florida. Voalte solutions are now available to more than 215,000 caregivers throughout the United States. For more information, visit voalte.com or follow @Voalte on Twitter.

About Ozarks Medical Center

Ozarks Medical Center is a system of care encompassing eight primary care and 16 specialty clinics, along with complete rehabilitation, behavioral healthcare, and home care services. While the 114-bed acute care hospital cares for more than 5,400 admissions, the entire medical system has more than 364,000 patient visits annually in South Central Missouri and Northern Arkansas. For more information about OMC, visit www.OzarksMedicalCenter.com.

OMC coworker Amanda Woodward, RN, is a caregiver piloting the use of specialized Voalte smartphones to coordinate patient care, so you get: less noise, more efficiency, and a better patient experience.


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